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| Customer review comedy ： ウィキペディア英語版 |
Customer review
A customer review is a review of a product or service made by a customer who has purchased the product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users.
The reliability of customer reviews has been questioned. Abuses akin to ballot stuffing of favourable reviews by the seller, or negative reviews by competitors, need to be policed by the review host site. Since few sites restrict users to reviewing only items purchased from that site, it is difficult to prove a customer has actually used the product they are reviewing.
==Traditional review methods==
Before the advent of the internet, methods by which customers could review products and services included customer comment boxes and customer service helplines. These methods are still in existence today although internet review sites have grown significantly in recent years.
抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』
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